1. You must be of legal age to drive and produce a valid UK/Northern Ireland provisional Category B driving licence.  A licence check will also be required prior to your first session. Your instructor will advise on the information required. If an older paper licence is held, then you must also produce a valid passport as photographic identification.

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2. For Motorway, Pass Plus or Refresher lessons a full valid licence must be produced with identification and licence check information, as above.

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3. You must meet the minimum eye test requirements, which means you must be able to read a standard UK approved number plate at a minimum distance of 20.5 metres (67 feet). If you need to wear glasses or contact lenses in order to meet this requirement then you must wear them whenever you drive.

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4. You must notify your instructor of any change in your ability or entitlement to have driving tuition, for example if your provisional or full licence has been revoked or for medical reasons such as epilepsy.

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5. If you wish to cancel or postpone any lesson(s), a minimum of 24 hours notice must be given. Failure to give 24 hours notice will result in the lesson(s) having to be paid for in full at your current lesson rate. Lessons can be cancelled by telephone or text message but must be acknowledged by your instructor.

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6. If your instructor arrives on time at the pre-arranged pick up point and you are not there,  your instructor will wait up to 20 minutes. If there is no contact made between you, after 20 minutes they will leave and you will be required to pay in full for the lesson.

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7. Your instructor will endeavour to arrive on time however, due to unforeseen circumstances such as breakdown, accidents, traffic hold ups etc, lesson times may need to change or even be cancelled. If cancelled by your Instructor, no fee will be charged to you and an alternative and mutually convenient lesson date/time will be offered.

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6. Lessons must be fully paid for in advance, either online or via bank transfer, or at the time of the lesson by cash.

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7. You must not be under the influence of drugs/alcohol during the training. In the event of there being any signs of drugs/alcohol misuse, your instructor will withhold the use of the training vehicle for use of tuition or driving test until you are in a legal and fit state to drive. Any prescribed medication that may effect your driving should be declared to the instructor and to the DVLA medical board.

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8. Should you not reach the required standard of driving and are likely to be a potential danger to other road users, or are in an unfit condition through substance or alcohol abuse as described above, your instructor has a responsibility to the DVSA examiners not to allow the use of the training vehicle for the purpose of the driving test. This is in the interest of the pupil, the examiner and other road users and is a precautionary safety measure. Driving & Vehicle Standards Agency guidelines do not allow for a pupil to take a practical test "just for the experience".

 

9. No responsibility can be taken for tests cancelled by the DVSA for whatever reason. Lesson time booked will have to be paid for but can be claimed back from the DVSA. The instructor cannot be responsible if you fail because of the eyesight test. Your instructor will be responsible if the test is cancelled due to the condition of the tuition vehicle.

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WEBSITE TERMS & CONDITIONS:

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Use of this Website

Your use of the website is subject to these terms, and by using the website you demonstrate your agreement to such terms. If you do not agree to these terms, please do not use the website. You may copy or print pages from this site solely for personal, non-commercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute or publish any information from this site without the express permission of Zendrive. At any time Zendrive may, without notice, make changes to this site or to the services or products described in this site. Information on this website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Zendrive, may also make improvements and/or changes in the products described in this information at any time without notice.

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Copyright

The images, logos and names on this website which identify Zendrive (or third parties and their products and services) are proprietary marks of Zendrive and/or the relevant third parties.

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Disclaimers

Whilst Zendrive has taken care in the preparation of the contents of this website, this website and the information, names, images, pictures, logos, icons regarding or relating to Zendrive, or the products and services of the same (or to third party products and services), are provided on an “as is” basis without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded. In no event will Zendrive and/or any partner company be liable (whether in contract or tort (including negligence or breach of statutory duty) or otherwise) for any losses sustained and arising out of or in connection with use of this website including, without limitation, indirect or consequential losses, loss of business, loss of profit, loss of data, loss of anticipated revenue or special loss.

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Zendrive does not represent that the information contained in this website is accurate, comprehensive, verified or complete, and shall accept no liability for the accuracy or completeness of the information contained in the website or for any reliance placed by any person on the information.

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Zendrive does not warrant that the functions or materials accessible from or contained in this website will be uninterrupted or error free, that defects will be corrected or that this website or the server that makes it available are virus or bug free or represent the full functionality, accuracy, reliability of the materials.

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Links to other websites

Certain (hypertext) links will lead you to websites that are not under the control of Zendrive. When you activate any of these links, you will leave the Zendrive website and as such Zendrive has no control over and will accept no responsibility or liability in respect of, the material on any such other website. By allowing links with third party websites Zendrive does not intend to solicit business or offer any security to any person in any country, directly or indirectly.

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Jurisdiction and law

Unless otherwise specified, the products and services described in this website are available only to UK residents (excluding the Channel Islands and Isle of Man). The information on this website is not directed at anyone other than UK residents and applications from others will, unless otherwise stated, not be accepted. Zendrive makes no representation that any product or service referred to on the website are appropriate for use, or available in other locations. The information and other materials contained in this website may not satisfy the laws of any other country and those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. The phone numbers provided only apply to phone calls made from within the UK.

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These Terms and Conditions and any terms and conditions relating to products or services described in this website shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales.

Use of personal data and information

Personal data, and/or information about you, that you provide to Zendrive and/or your instructor may be used to:

Identify you;
Help administer, and contact you about improved administration of, any accounts, services and products provided to you;
Trace debtors, recover debt, prevent and detect fraud, and to manage your accounts or insurance policies; and check your identity to prevent money laundering unless you give us other satisfactory proof of identity;
Carry out marketing analysis and customer profiling (including with transactional information) and create statistical and testing information;
Help identify accounts, services and/or products which we feel may be of interest to you. We may do this by automatic means using a scoring system, which uses the personal data and/or information you have provided, any information we hold about you, and information from third party agencies (including credit reference agencies);
Contact you in any way (including mail, email, phone, visit, text or multimedia messages) about products and services offered by us and selected partners.
Provide personal data and/or information that has been legitimately asked for by legal or regulatory bodies or where we are required to provide it as part of legal proceedings or prospective legal proceedings.
We may monitor and record communications with you (including phone conversations and emails) for quality assurance, legal, compliance and training purposes.

We may check your details with fraud prevention agencies. If you provide false or inaccurate personal data and/or information and we suspect fraud, we will record this and may provide this information to fraud prevention agencies and other relevant authorities including the police.

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